Success Manager
Expansion of Training Services
We are launching a new training department team in May 2023. Our trainers are all hall-of-fame, former clients who completed their executive coaching program, ready to help other teams and businesses. Our trainers will have completed several hours of train-the-trainer sessions and will be held accountable to the highest level of quality control.
Our first on-demand training services will be on emotional intelligence, as it is the most requested topic from past clients. Last year in 2022, Coach Sgro could not keep up with the number of requests for this training and we now will be able to scale our services to meet the market demand.

Our trainers will be available starting in May 2023 for online group training in emotional intelligence. We anticipate that we will also be able to provide in-person training later in the year based on location of our trainers in the following areas: Syracuse, Rochester, Boston and New York City/ Long Island.

Emotional Intelligence is the capacity of individuals to recognize their own emotions and those of others, discern between different feelings and label them appropriately.
Using this emotional information to guide thinking and behavior, and manage and/or adjust emotions to adapt to environments or achieve one's goal(s).
"Emotional intelligence is widely recognized as a valuable skill that helps improve communication, management, problem-solving, and relationships within the workplace. It is also a skill that researchers believe can be improved with training and practice." - Daniel Goleman