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  • Writer's pictureSuccess Manager

Roberto Gonzalez: Extraordinary Leader

Updated: Jan 3, 2022

Roberto Gonzalez is the Director of the Substance Use Syringe Exchange Programs at ACR Health. He is a leader that works across several counties in New York State to ensure his clients needs are met, through recovery, healing and support. There is no kinder of a human being in the region than Roberto.

What is Empathic Leadership?

Empathic leaders connect with those around them building and strengthening relationships which produces productive performances.

What skills or competencies did you enhance through the coaching process?

“All of my skills and competencies were awaken and enhanced through the coaching process. Being present every moment in events and spaces I attended was one of my most enhanced experiences. Knowing how to identify individuals leadership styles and knowing when to apply the necessary tools when connecting with them.

Share an example of a goal that you have realized as a result of coaching.

Through practicing not over thinking matters and situations which required action I progressed from working incompetently to unconsciously competent.

What do professionals need to start anticipating as the change needed to be a strong leader?

Every person is unique and has their own style, learning someone's style and how to apply the tools needed to connect with people influences productive outcomes!

Describe Michael Sgro as a professional coach.