

Differentiated Perception & Sigma Level Empathy: Seeing Deeper Without Losing Yourself
By Coach Michael Sgro There is a level of perception and empathy that exists beyond surface awareness, beyond social conditioning, and beyond the need to belong. It is the place where clarity meets compassion, where insight does not require validation, and where understanding others never comes at the cost of betraying oneself. This is where Differentiated Perception and Sigma Level Empathy intersect. Together, they form a powerful psychological and emotional framework for


Three Terms We Need to Reframe and Sunset in 2026
Coach Michael Sgro often argues that some popular workplace phrases actually hold people back rather than help them. Here’s the reasoning he gives for why we should reframe and stop saying these three terms—and what to use instead. 1. “Imposter Syndrome” Why we should stop using it: The phrase frames self-doubt as a personal flaw , when doubt is a normal response to growth or feeling uncomfortable. It subtly tells capable people: “You don’t really belong here” , even


From Conservation to Community: Rosamond Gifford Zoo Sets the Standard
Great leadership is not built overnight—it’s cultivated through commitment, reflection, and the willingness to grow. Today, we are proud to celebrate an important milestone for the entire Rosamond Gifford Zoo management team , who began a shared leadership journey several years ago and have now all successfully completed their work with Michael Sgro Leadership Coaching . This accomplishment represents far more than finishing a program. It reflects a deep investment in person













