By Coach Michael Sgro There is a level of perception and empathy that exists beyond surface awareness, beyond social conditioning, and beyond the need to belong. It is the place where clarity meets compassion, where insight does not require validation, and where understanding others never comes at the cost of betraying oneself. This is where Differentiated Perception  and Sigma Level Empathy  intersect. Together, they form a powerful psychological and emotional framework for

Coach  Michael Sgro  often argues that some popular workplace phrases actually  hold people back  rather than help them. Here’s the reasoning he gives for  why we should reframe and stop saying  these three terms—and what to use instead. 1. “Imposter Syndrome” Why we should stop using it: The phrase frames  self-doubt as a personal flaw , when doubt is a normal response to growth or feeling uncomfortable. It subtly tells capable people:  “You don’t really belong here” , even

Great leadership is not built overnight—it’s cultivated through commitment, reflection, and the willingness to grow. Today, we are proud to celebrate an important milestone for the entire Rosamond Gifford Zoo management team , who began a shared leadership journey several years ago and have now all successfully completed their work with Michael Sgro Leadership Coaching . This accomplishment represents far more than finishing a program. It reflects a deep investment in person