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Our mission is to coach extraordinary leaders and to develop empathy as core competency. We work with business owners, nonprofit organizations, professionals, universities and community members who are facing challenges in their personal and professional effectiveness or want to reach their full capacity as a leader.​


Training and development programs are low-cost and effective at developing core competencies of teams across multiple industries. Michael's rich history in working with fortune 500 professionals, nonprofits and organizations on achieving their goals has made him an effective facilitator of discussions in small groups and large scale conferences. He has conducted over 2000 presentations and speaking engagements for 25 plus years.

Our most requested topics for training are on emotional intelligence, Extended DISC, effective communication and teamwork. Our blend of expertise and kindness create a unique space for professionals to dialogue and learn productive best practices as a leader. Additionally, we are only doing in-person events in Syracuse and other requests will need to be virtual opportunities because of our current sustainability practices in bringing down our carbon footprint.

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Training Engagements

Michael's balance of humor and subject matter expertise make him a perfect fit for small groups or large audiences interested in leadership, self-development and effective communication topics. He has presented to thousands of professionals for over 25+ years at the local, regional and national levels. Most popular requests are for emotional intelligence and living the platinum rule, including the company values.

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Leadership Assessments

Organizations going further than a training session or workshop may choose to add a leadership assessment. Coach Sgro is certified in Extended DISC and is seen as an authority by the leadership team in around the world. We also conduct emotional intelligence assessments through our partners at Talent Smart. Individual professionals can also pursue assessments by request for a one off evaluation.

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Candidate Screening

Those companies and organizations that are looking to screen final candidates who will be serving as leaders can hire us on yearly contract or conduct one-off reviews. We only offer quick turnaround services for those under contract. Typical screening can take a week depending on number of candidates. We offer a variety of reporting to help you hire successfully. Each assessment includes a custom performance plan for those individuals hired.



Feelings are not facts or directives:


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