Success Manager

Michael Sgro liked to say that he learned everything he needed to know about people before he was old enough to drive. At eleven years old, long before a career that would define him, Michael woke before sunrise each morning on the Northside of Syracuse. The air was often cold enough to sting his cheeks, especially in winter, when the sidewalks were edged with crusted snow and the streets were quiet except for the hum of distant traffic. He rode a slightly too-big bike, canvas bag slung...

Empathy—the ability to understand and share the feelings of another person—is one of the most natural and powerful human remedies to solve conflict. At its core, most conflicts arise from misunderstanding, perceived threats, unmet needs, or emotional hurt. Empathy works against these roots by creating understanding, reducing hostility, and restoring a sense of shared humanity. 1. Empathy Reduces Misunderstanding Many conflicts escalate because people interpret others’ actions in the worst...

Internship Opportunity at Michael Sgro Leadership Coaching Downtown Syracuse | For Local College Students Michael Sgro, CPBC, PMP is currently interviewing local college students  seeking experiential learning hours  for their career or degree requirements. Internship highlights: Hands-on experience in a professional coaching and development environment Mentorship from a certified leadership coach Real-world exposure to client engagement, presentation planning, and business operations...